Store Policies

Return Policy:

All personalized items are NON-REFUNDABLE.  We take every possible precaution to ensure that you receive your order exactly as it was entered. If there should be a mistake on our end,  please let us know immediately.   After 7 days, no replacements will be given.  If you are dissatisfied with your order for any reason please email us at karen@sewvain.com.

Monogram fonts vary from letter to letter, depending on the order of the letters, and we do not refund or redo any item for mistakes when entering your monogram order or if you are unhappy with the way that a letter looks.  At the top of the home page you will find links for all of the Vinyl and Embroidery fonts. Please take the time to review the font you are considering and view each letter of your monogram in its left, center, or right position to make sure you are satisfied with the way it looks before you order.

Shipping Policy:

Every effort will be made to ship your in-stock items within 7-10 days after your order has been processed (some may require longer if produced at a vendor location – see individual item descriptions). We depend on vendors to complete some customized items on our website, and we have no way to guarantee the ship date.  All we can provide is our best estimate, and we do follow up with our vendors if your order hasn’t shipped in the time they estimate. You can email us at karen@sewvain.com if you have any questions on the status of your order or shipment.

Cancellation Policy:

No cancellations may be made once your order has been placed.  Make sure you check your order very carefully to ensure that you have ordered your items just as you want them.  Please feel free to contact us via email at karen@sewvain.com with any questions that you may have about your order.

Secure Checkout:

Sewvain.com takes the security of your information very seriously.  Our site is secured during the check out process by a SSL (Secure Sockets Layer) certificate issued by SiteLock.  You can shop with confidence that your personal and payment information is secure during and after checkout.

Privacy Policy:

We keep your personal information private and secure. When you make a purchase from sewvain.com, we use your information to process your orders and to keep you updated on your orders. Our secure servers protect your information using advanced encryption techniques and firewall technology. Your email address is not sold or distributed by sewvain.com to anyone for any reason.

To keep you informed about sales, contests, and offers, we may notify you via email. You may unsubscribe by following the unsubscribe instructions in any email you receive from us.

When entering any of our prize drawings, you provide your name, email address and mailing address. If you are selected, we will notify you by email and ship the prize to the address provided. When you enter a contest or drawing, you are also included in our contact list to receive notices of promotions, specials and new additions to the website. You may unsubscribe by following the unsubscribe instructions in any email received from You’re Sew Vain.

Privacy on Other Web Sites

Other sites accessible through sewvain.com have their own privacy policies and data collection practices. Please consult each site’s privacy policy. You’re Sew Vain is not responsible for the actions of third parties.

Copyright and Trademark Notice:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of You’re Sew Vain., Copyright © 2013, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions

We reserve the right to make changes to this site and these Conditions at any time.

Taxes

You’re Sew Vain will automatically charge the applicable sales tax for orders to be delivered to addresses within the state of Kentucky. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Errors on the Website

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, You’re Sew Vain shall reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. You’re Sew Vain shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, You’re Sew Vain shall immediately issue a credit to your credit card account in the amount originally charged.